Competencies Design, Development and Implementation

تفاصيل الدوره

Introduction:

It has become increasingly important to be able to objectively assess the competency of personnel with an organisation, whether for reviews, interviews, recruitment assessment, promotion, performance management, or to assess their technical capability, as well as using these to define talent and high potential.  This course has been specifically tailored to aid those who have to design, develop, implement or assess people using Competency Framework systems within their organisation.

This course will provide participants with the desired knowledge, understanding and practical skills to design, develop, utilize and assess Competencies and Competency Frameworks in their organisation.  You will learn the key terminology related to competency systems, how to develop and refine your system, as well as the key factors involved with implementing this into the organisation culture.  Also, you will learn how to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level.

محاور الدوره

Course Objectives:

By the end of the course, participants will be able to:
 

• Define competencies, describe their history, and explain the important role they play in human resources and the organization

• Analyse the main components of a competency and the differences between each design and produce a competency framework and model by extracting competencies from business plans

• Apply competencies in the recruitment and selection processes

• Use competencies to assess training needs, identify talent pools and produce succession plans

• Utilize competencies and behavioural indicators in performance appraisal systems

Course Outline

Module One:

Designing The Competency System
 

• Why have a Framework? Defining the Business Purpose

• ‘Competency/Competencies’ and ‘Competence/Competences’

• Aligning the Required Competencies to Business Objectives and Strategy

• Framework Structure: Technical or Behavioural – Specific or Generic?

• Data Gathering Methods

• Utilization of the System: Online or Paper-Based?
 

Module Two:
Developing the Competency Framework System
 

• Consideration of Assessment Factors

• Creating and Writing the Framework Terminology

• Examples of Frameworks: Keep It Simple

• Testing and Calibrating the Competency Framework

• Review the Framework: Continual Improvement

Module Three:

Behavioural Framework: Design and Development
 

• Identification of the Behaviours to Measure

• Defining the Behavioural Competency Criteria and Levels

• Methods of Assessment and Utilisation: Psychometrics

• Competency Requirements of People to Assess

• Practical Assessment Exercise

Module Four:

Technical Framework: Design and Development
 

• Defining the Technical Behaviours to be Measured

• Measurement Methods, Levels and Assessment

• Technical Data Gathering and Assessment

• Competency Requirements of People to Assess

Module Five:

Implementation and Assessment of the System
 

• Utilising the Frameworks for Recruitment, Assessment and Development

• Implementation Strategy Plan

• Communication Plan to ensure Full Co-operation and Buy-in

• Developing a Training Strategy of those Using the System

• Review and Feedback of the System